You can now access Shortlists through a myJet2 account. So, as well as being able to save, share and compare holidays, you'll also benefit from…
- Save and share shortlists
- Exclusive discounts
- Tailored holidays inspiration
Already a member? Log in
Call today from 8:30am-8:30pm
Speak to one of our travel experts in our UK Call Centre
Monday to Friday 8:30-20:30
Saturday and Sunday 8:30-19:30
Christmas opening times:
Christmas Eve 8:30-18:00
Christmas Day Closed
Boxing Day 9:00-18:00
New Year's Eve 8:30-18:00
New Year's Day 9:00-18:00
Please only call the numbers on our website. Alternatively, you can find a travel agent near you.
Award-winning customer service is what we do at Jet2holidays, and we want you to have total peace of mind when you book with us. So if unavoidable or extraordinary circumstances have meant we’ve had to cancel your holiday, you can expect a simple and stress-free experience when it comes to getting a refund. In fact, we’ve been praised time and time again in recent years by customers and consumer experts for the speedy and smooth way we’ve dealt with refunds when we’ve had to cancel. Rest assured, we’ll always keep you and your money safe. You can read our full Terms & Conditions for what happens if we have to cancel your holiday.
Or if you decide you’d like to amend or cancel your holiday, you can find out all the need-to-knows about how to do this and what the charges are here. And remember, you should always take out comprehensive travel insurance to protect you against the unexpected.
For the third year running, we've been named Which? Travel Brand of the Year for 2024 for continuing to go from strength to strength, and giving holidaymakers a great product and service. We were also named a Which? Recommended Provider for 2024 in the 'Self-catering Accommodation Abroad' category, and in five categories for 2024 – ‘Beach and Resort’, ‘Family Holidays’, ‘Solo Holidays’, 'City Breaks' and 'Tailor-made Holidays'!
Our trophy cabinet’s full to the brim after our sister company, Jet2.com, scooped five awards at the Tripadvisor Travellers’ Choice Awards 2020! Jet2.com won Best Airline – UK and Best Low-Cost Airline – Europe – and that’s four years in a row! And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World.
Our customer ratings have averaged above 4.5/5 for several years now on Feefo, one of the UK’s biggest review websites. This has earned us Feefo’s prestigious prize, the Platinum Trusted Service Award!
You can now access Shortlists through a myJet2 account. So, as well as being able to save, share and compare holidays, you'll also benefit from…
Need an account? Create one here