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Speak to one of our travel experts in our UK Call Centre:
Mon-Fri 8:30am-8.30pm
Saturday & Sunday 8:30am-7:30pm
Please only call a number listed on our website or you can find a travel agent near you.
Airport Road, Belfast, BT29 4AB
Aldergrove
Read about airport parking here.
Yes, there is a drop-off/pick-up point located at Belfast International Airport.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal and one check-in hall at Belfast International Airport.
The check in desk will open 2 hours and 40 minutes before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
The check in desk will close strictly 40 minutes before departure.
No - unfortunately Twilight Check-in® isn't available at Belfast International Airport.
OCS provide Assisted Travel at Belfast International Airport.
Yes, this service is provided by OCS. When you arrive, please call OCS on +44 (0)28 9448 4957 and go to the meeting point. Make sure OCS is pre-booked before your arrival.
Please go to the OCS desk. This is located in the check-in hall. There is only one check-in hall at Belfast International Airport.
Yes. This must be purchased from theBelfast International Airport website.
The Customer Help Desk is open 3 hours before departure and closes in the early evening depending on the flight schedule..
Yes. This can be booked via the Belfast Airport website.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Birmingham, B26 3QJ
Pre-book your airport parking here.
There is a free drop-off and pick-up area, which you can use for up to 30 minutes. This is approximately a five to ten minute walk from the terminal. There is also a premium drop-off and pick-up area, which is right outside the terminal but isn't free.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal at Birmingham Airport and you’ll find our check-in desks in Zone A.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
If you’ve already checked in online, you can use our self-service bag drop kiosk. Find out more about this here. Or, if you have the latest version of the Jet2 app, you can use Jet2 app Bag Drop.
If you need any assistance, just ask one of our Customer Helpers, who will be happy to help.
So you’re totally clued up on how to use Jet2 app Bag Drop, watch our handy video here:
Yes - Twilight Check-in® is available at Birmingham Airport. Find out more here.
Yes, the airport gives the option of parking in the Premium Set Down car park for the reduced rate of £4 for one hour. You’ll need to show your baggage receipt to the NCP customer service cabin at the car park and your ticket will then be validated.
Both Birmingham Airport and Mitie provide assistance.
Yes, the car parks have call points for assistance. Find out more here.
Assisted Travel points are located in each car park. Alternatively, the assistance team are located on the ground floor between arrivals and the north check-in hall. Customers may book assistance before or after check-in depending on their needs.
For more information, please visit the Birmingham Airport website.
Pre-book online here and fast-track your way through security.
Pre-book your airport lounge here for a hassle-free start to your holiday.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Bristol Airport, Bristol, BS48 3DY
Pre-book your airport parking here.
Yes, there’s a dedicated drop-off/pick-up area close to the main terminal, but please note that charges do apply.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There’s only one terminal at Bristol Airport. And you’ll find our check-in desks at 41-48 in the check-in extension.
The check-in desks will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. If you’ve got luggage to drop-off, please join the queue for the check-in desks.
The check-in desks will close 40 minutes before departure.
Yes - Twilight Check-in® is available at Bristol Airport. Find out more here.
Yes – you can park free of charge for 1 hour in the Short Stay car park. You can get an exit ticket from one of our team. Please note, if you park in the Drop & Go, we’ll be unable to provide this.
OCS provide Assisted Travel at Bristol Airport.
Yes, blue badge holders can receive up to 40 minutes parking for a reduced fee of £5.00 in the Drop & Go car park. When you arrive at the Drop & Go car park, please use the yellow phone in the entrance of the walkway to the terminal to let the Assisted Travel team know you've arrived. For more information, please visit the Bristol Airport website.
When you arrive at Bristol Airport for your flight, you’ll need to check-in and go through security as normal. If you need assistance, you should go to our Assisted Travel desk located in the arrivals area.
For more information, please visit the Bristol Airport website.
Pre-book online here and fast-track your way through security.
The Customer Help Desk is open three hours before departure.
Pre-book your airport lounge here for a hassle-free start to your holiday.
If you’re travelling with hand luggage only and have your boarding pass, you can go straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least two hours before your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Bournemouth Airport, Parley Lane, Christchurch, Dorset, BH23 6SE
You can book airport parking here.
There’s a free drop-off and pick-up area, which you can use for up to 30 minutes for a £5 fee.
PRC Streamline Taxis are Bournemouth Airport's on-site taxi provider. Call PRC Streamline Taxis on 01202 37 37 37 or book via email at enquiries@prcstreamline.co.uk.
There’s only one terminal at Bournemouth Airport. You can check in at the Departures Hall.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. If you’ve got luggage to drop off, please join the queue for the check-in desks.
The check-in desks will close 40 minutes before departure.
No - unfortunately Twilight Check-in® isn't available at Bournemouth Airport.
Assisted Travel is provided by Bournemouth Airport.
Disabled drop-off areas and parking spaces are located in Car Park 1 and are for any length of stay. Passengers requiring assistance from the disabled parking spaces can contact our staff using the help point located in Car Park 1. This will connect them directly to the dedicated and fully trained Special Assistance Team.
The Special Assistance Desk is located at the entrance of the departure terminal. Passengers requiring assistance can go to the desk and the team will ensure they get the service they need.
Yes, you can book online here.
The desk is open from the first check in of the day and will close after the last arrival.
There’s no airport lounge available at the moment. Keep checking this page for updates.
If you’re checked in online, you can proceed directly to security and into the departure lounge.
This is not available at this current time. Keep checking this page for updates.
To make our service as efficient as possible, we only accept card and contactless payments at our UK airport Customer Help Desks and onboard all our flights. We accept Apple Pay and Google Pay, but recommend you bring a physical bank card with you too.
Castle Donington, Derby, Leicestershire, DE74 2SA
Nottingham and Castle Donington Airport
Book your airport parking here for airport parking or call 0808 168 6111.
Yes, there is a drop-off and pick-up point at East Midlands Airport. You can find more information about your options here.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal and one check-in hall at East Midlands Airport.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
Yes - Twilight Check-in® is available at East Midlands Airport. Find out more here.
Yes – from 1 March 2024, you can park free of charge for 90 minutes in the airport’s Short Stay 1 car park. Please collect a token on entry to the car park and our Red Team will be happy to help assist you in how to validate your ticket once you've dropped your bags off at the check-in desk.
Assisted Travel is provided by the East Midlands Airport Passenger Services Team.
Yes. Call points are located in the car parks.
Once checked in, you must report to the East Midlands Airport Passenger Services Desk. This is located in the main check-in hall.
Yes. This can be purchased from East Midlands Airport website or the fast track ticket machines located in the check-in hall.
Our Customer Help Desk at East Midlands Airport is open 24 hours a day.
There is an Escape Lounge at East Midlands Airport. You can pre-book your tickets from the East Midlands Airport website.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Edinburgh, EH12 9DN
Turnhouse
Click here for Airport Parking.
Yes, there is a drop off/pick-up point under the multi storey car park.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal at Edinburgh Airport and you’ll find our check-in desks in Zone D.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
Yes - Twilight Check-in® is available at Edinburgh Airport. Find out more here.
Customers who have a valid on-site Edinburgh Airport (EDI) parking booking can use the airport’s one-hour parking area for free.
Edinburgh Airport has an Assisted Travel service that can be booked through Jet2.
Yes. There is a pick-up/drop off point located in the multi storey car park.
Please visit the Assisted Travel reception. The entry door is located in between the M&S entrance and the check-in Zone D doors outside of the terminal.
Yes, this can be purchased online here or from the FastTrack ticket machine located inside on the first floor of the airport.
The Customer Help Desk opens at approximately 03:45 and closes in the early evening depending on the flight schedule.
Yes, lounge passes can be purchased online here.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Paisley, Renfrewshire, PA3 2SW
Abbotsinch
Click here for Airport Parking or call 0845 050 7080.
Yes, there is a drop-off/pick-up point located at Glasgow Airport.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
All Jet2.com flights depart from Terminal 1 (T1) and check-in will take place at Terminal 2 (T2).
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
Yes - Twilight Check-in® is available at Glasgow Airport. Find out more here.
Yes, you can park in one of the orange one-hour parking bays on the ground floor of the multi-storey car park. Once checked in, you'll need to go to the payment machine located on the ground floor of the car park, enter your vehicle registration and scan your boarding pass to validate the free parking.
OCS provide Assisted Travel at Glasgow Airport.
Yes. Details can be found on the Glasgow Airport website. Alternatively, you can contact gla.prm@airservcorp.com for more assistance.
The Assisted Travel point is located in Terminal 1. Alternatively, you can go directly to check-in where assistance can also be arranged.
Pre-book online here and fast-track your way through security.
The Customer Help Desk is open between 05:00-22:00.
Pre-book your airport lounge here for a hassle-free start to your holiday.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Leeds, LS19 7TU
Yeadon
Click here for Airport Parking or call 0871 288 2288.
Yes, there is a drop-off/pick-up point located at Leeds Bradford Airport.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal at Leeds Bradford Airport. Jet2.com customers must use check-in hall B.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
Yes - Twilight Check-in® is available at Leeds Bradford Airport. Find out more here.
Customers who have a valid onsite Leeds Bradford Airport (LBA) parking booking can use the Pick Up & Drop Off car park for free at the airport. It’s one entry per booking and you must leave within one hour of your arrival between 16:00 and 21:30 on the day prior to travelling from LBA. You will be asked to confirm the vehicle registration on the booking when exiting the car park via pressing the intercom button at the exit barrier. T&Cs apply*. Customers without a valid LBA parking booking can still park free of charge for one hour in the airport’s One Hour Free Zone.
OCS provide Assisted Travel at Leeds Bradford Airport. Their desk is located in check-in hall A.
Yes. There are designated telephone points located in the drop-off car park.
Any customer with assistance booked should proceed to the Customer Help Desk or check-in desk. The agent will then notify OCS who will come and collect you.
Fast track tickets can be pre-booked on the Leeds Bradford Airport website.
The Customer Help Desk is open between 0600-1900.
The airport has two lounges to choose from. The Yorkshire Lounge and 1432 Runway Club can both be booked on the Leeds Bradford Airport website. You can also book on the day directly at the lounge, subject to availability. For any other enquiries, please contact lounges@lba.co.uk.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Speke Hall Avenue, Liverpool, Merseyside, L24 1YD
Liverpool Airport
Speke Airport
Pre-book your airport parking here.
Yes. The Express drop-off and pick-up car park is right in front of the terminal. The drop-off 2 car park is a free alternative for stays of up to 40 minutes and is just a short walk to departures and arrivals. For more information on picking up and dropping off at Liverpool John Lennon Airport, click here.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal and one check-in hall at Liverpool John Lennon Airport.
For a quicker and more reliable journey to and from the airport across the River Mersey, you can use the Mersey Gateway Bridge. This is a charged crossing, but with no toll or charge booths along the route. Registering in advance is cheaper, saving you up to 10% on the cost of each journey. For information on the range of ways to pay, click here.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop-off to join one check-in queue for all destinations.
The check-in desk will close 40 minutes before departure.
Yes - Twilight Check-in® is available at Liverpool Airport. Find out more here.
Yes, you can park free of charge for 1 hour in the Drop Off 2 car park. You’ll need to collect an exit ticket from the Customer Help Desk once you've checked in.
ABM provide Assisted Travel at Liverpool John Lennon Airport.
Yes. This is provided by ABM and can be pre-booked online. There are also call points in the accessible areas of Liverpool John Lennon Airport’s car parks.
Please go to the ABM desk. This is located in the check-in hall, across the way from Starbucks.
Pre-book online here and fast track your way through security.
To be confirmed.
If travelling with hand baggage only and you are already in possession of your boarding card, you may proceed straight to security, unless your boarding card indicated otherwise. We advise that you arrive at least two hours prior to your flight to allow enough time.
Airport Way, Luton, LU2 9LY
Airport parking can be pre-booked here. There are a number of car parking options from Priority Parking to Long Stay.
Yes, there is a pick up and drop off zone at the front of the terminal entrance/exit. There are also free of charge options at the mid stay and long stay car park.
Taxis are available from directly outside the front of the terminal.
London Luton Airport has one terminal. You will find check-in on the right as you enter the terminal building.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. If you’ve got luggage to drop off, please join the queue for the check-in desks.
The check-in desks will close 40 minutes before departure.
Yes - Twilight Check-in® is available at London Luton Airport. Find out more here.
Wilson James provide assistance at London Luton Airport.
Blue Badge holders and those who provide proof of booked special assistance can benefit from 30 minutes FREE parking in Terminal Car Park 1 upon validating your ticket on level 2 at the priority parking office.
If you are staying longer than 30 minutes, but less than 24 hours, reduced prices are available.
Drop off is also available and the closest option to the terminal entrance. Drop Off/Pick Up Zone costs £5 for five minutes and £1 per minute thereafter (max stay 20 minutes).
More information can be found here.
When you arrive at the airport, please confirm your Assisted Travel requirements at the check-in desk. Check-in can be found to the right of the terminal entrance, opposite ChangeGroup Currency Exchange.
More information on Assisted Travel can be found here.
Yes. More information and to book can be found here.
Prebook Security is also available, a free service that allows you to skip the security queues by reserving a 30-minute slot ahead of your arrival. More information can be found here.
The Customer Help Desk is open three hours before departure.
Yes, there are two lounges available in Departures at London Luton Airport. More information and to book can be found here.
If you are travelling with hand luggage only and already have your boarding pass, on arrival to the terminal you can head straight to security.
There are a number of hotel options close to the terminal. More information can be found here.
To make our service as efficient as possible, we only accept card and contactless payments at our UK airport Customer Help Desks and onboard all our flights. We accept Apple Pay and Google Pay, but recommend you bring a physical bank card with you too.
Bassingbourn Rd, Stansted, CM24 1QW
Book your airport parking here for airport parking or call 0808 168 6111.
Yes, there is an Express Set Down car park point located outside the terminal. We recommend the orange, green and blue zones in the short-stay car park or the free option in the mid-stay car park for picking up. You can find more information about your options here.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal and one check-in hall at London Stansted Airport.
The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
Yes - Twilight Check-in® is available at London Stansted Airport. Find out more here.
Yes – you can park free of charge for 1 hour in the airport’s Mid Stay car park.
Omniserv provide Assisted Travel at London Stansted Airport.
Yes. Help Call points are located at entrance and exit barriers and also at pay stations.
You should proceed to the Assisted Travel help desk which is at the front of the terminal building, between Check-in Zones D and E. It is staffed 24 hours a day.
Yes. This can be purchased from the London Stansted Airport website or from the FastTrack Customer Help Desk located at the entrance to Security.
There is an Escape Lounge at London Stansted Airport. You can pre-book your tickets from the London Stansted Airport website.
The Customer Help Desk is open from approximately 02:00 and closes at 22:00.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Manchester, M90 1QX
Find out more about the change of terminals at Manchester Airport.
Ringway Airport
Book your airport parking here for airport parking or call 0808 168 6111.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There are a number of drop-off and pick-up options at Manchester Airport, depending on which terminal you are using. You can find more information about your options here.
At Manchester Airport, we operate all of our flights from Terminal 2 (T2).
The check-in desk will open 4 hours before departure. If you have hold baggage to check-in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
Yes - Twilight Check-in® is available at Manchester Airport. Find out more here.
Yes, you can park free of charge for 1 hour in the T2 West multistorey car park. Our team will validate your car park token once you've dropped your bags off.
OCS provide Assisted Travel at Manchester Airport.
Yes, this can be booked on the Manchester Airport website.
Please speak to a member of Jet2.com staff who will arrange your assistance.
Yes. This can be purchased from the Manchester Airport website.
The Customer Help Desk is open between 04:00-17:00.
Choose between an Escape Lounge or the 1903 Lounge at Manchester Airport. You can pre-book your tickets from the Manchester Airport website.
If you're travelling with hand luggage only and you have your boarding pass, you can go straight to security. We advise that you arrive at least 90 minutes before to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
Woolsington, Newcastle upon Tyne, NE13 8BZ
Woolsington
Pre-book your airport parking here.
Yes, pick-up and drop-off is available in the Express Car Park, priced at £4.00 for up to 10 mins. Alternatively, you can park free of charge in Short Stay 2 for up to 15 mins.
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
There is only one terminal at Newcastle International Airport. Jet2.com customers must use check-in desks 5 to 17.
The check-in desk will open 3 hours and 30 minutes before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
No. We ask all customers with luggage to drop off to join one queue for all our destinations' check-in.
The check-in desk will close strictly 40 minutes before departure.
Yes - Twilight Check-in® is available at Newcastle Airport. Find out more here.
Assisted Travel is provided by Newcastle Airport.
Yes. Telephones are located at the meeting points in the car parks.
Check-in will issue an Assisted Travel slip and customers will then be taken to the Assisted Travel desk.
Pre-book online here and fast-track your way through security.
The Customer Help Desk is open 24/7.
Pre-book your airport lounge here for a hassle-free start to your holiday.
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Pre-book your airport hotel here and relax knowing you're just minutes from the terminal.
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