Passport information

To enter EU countries, your passport must be: 

• Less than 10 years old (from the ‘date of issue’) on the day you arrive into the EU
• Valid for at least 3 months (based on the ‘date of expiry’) on the day you leave the EU.

To enter Turkey, your passport must be:

• Valid for at least 150 days from the date you arrive and there should be a full blank page for the entry and exit stamps. 

Please visit www.gov.uk/foreign-travel-advice for more information.

Online: Complete the online application form (please note, there is a different application form if applying from outside of the UK), upload a digital photo, pay the fee using direct debit or credit card and send your old passport back in the post. Your new passport will arrive in the post, and you will also receive your old passport back. 

By post: Paper application form (you can get a form from the Post Office or by calling the passport advice line and requesting one to be sent). Fill in the paper form, send back with two identical printed photos, pay by credit card, debit card or by cheque. You will receive your new passport through the post, and you will also receive your old passport back. 

The easiest way to apply for a passport is online through the official government website (https://www.gov.uk/renew-adult-passport). Unfortunately, we are aware of various recent attempts by scammers to steal personal data and take money by offering fake ‘fast track’ services to help holiday makers beat any potential delays. We urge customers to be on the lookout and to take care when renewing or applying for passports. Please ensure that you are only using official government channels. 

See www.gov.uk/renew-adult-passport for more details about how to apply for a new passport. 

Please see www.gov.uk/government/organisations/hm-passport-office/about-our-services for the latest guidance. 

If you need a passport sooner than the advised turnaround period, there are two options: 

• One-week fast track service: Get a paper application form from the Post Office (you cannot apply online). Book an appointment online and pay the application fee, then fill in your application and gather your documents ahead of your appointment. You are required to take the following documents to your appointment: two identical printed passport photos, your completed paper application form and your supporting documents (information around what is needed is provided in the booklet that comes with the paper form). For more information regarding the one-week fast track service please see www.gov.uk/get-a-passport-urgently/1-week-fast-track-service.
• Online premium service: You will need to apply, pay and book an appointment online. The earliest you can get an appointment is two days from when you apply. You will get your new passport at your appointment.  To use the online premium service, you will need your old passport, a device that takes digital photos, such as a smartphone, tablet or digital camera and a digital photo of yourself. For more information about the online premium service please see www.gov.uk/get-a-passport-urgently/online-premium-service.

If you are worried that your holiday may be affected, and you are unable to renew or replace your passport in time please contact us here www.jet2holidays.com/contact-us.

For the latest passport fees please check www.gov.uk/passport-fees

Pricing information for online premium service can be found here www.gov.uk/get-a-passport-urgently/online-premium-service and one-week fast track can be found here www.gov.uk/get-a-passport-urgently/1-week-fast-track-service.

Details about who needs an ETA (Electronic Travel Authorisation) and how to apply can be found here.

The ETA scheme is expanding to include more countries. Information on which countries will be included and the implementation dates can be found by clicking on the link above.

If you fall into any of the following categories, you don’t need to apply for an ETA:

• You hold a UK or Irish passport
• You have permission to live, work or study in the UK
• You need a visa to enter the UK (please follow the existing process to apply for your visa).

Please note that failure to present a valid ETA may result in your inability to travel to and enter the UK.

Click here for more info about the UK ETA.