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Families with tots and teens, couples and solo travellers – everyone loves a bit of Alexandre Hotel Gala! Located near the beach but within walking distance of Playa De Las Americas resort centre too, this hotel is the ideal holiday base. Children will be smiling ear to ear when they spot the splash pool and their very own play area. Plus, children's club is available to make holiday friends! Couples and parents on a well-deserved holiday will enjoy the spa facilities here. Choose a Club Alexandre room with daily access to the Natural Spa & Wellness centre and do nothing but unwind all week long.... More
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Please note: a smart dress code may apply and facilities between restaurants and bars may vary. Reservations may be required and a supplement may be payable dependent on board arrangement. Information based on previous season and could be subject to change.
Pool areas
3 outdoor pools including children's pool (freshwater)
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Certified Sustainable Hotel
What do we mean by ‘sustainable’?
An independent organisation has officially certified this hotel as sustainable for meeting the criteria set by the Global Sustainable Tourism Council (GSTC). Here are just a few example practices this hotel has to follow to be certified as sustainable:
Reduce energy, water and waste
Source products locally
Support local communities
Use reusable, returnable and recycled products
We try to review our hotels every three months to make sure this information is up to date. If a hotel has the Certified Sustainable Hotel label, this means that at the time of booking, the hotel has met the GSTC recognised standard.
*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences
Board Basis
Bed And Breakfast
Half Board
The Half Board package includes buffet-style breakfast and dinner in the main restaurant.
Full Board
The Full Board package includes buffet-style breakfast, lunch and dinner in the main restaurant.
All Inclusive
The All Inclusive package includes buffet-style breakfast, lunch and dinner in the main restaurant. Snacks are available at selected times between meals for a minimum of 2hrs per day. Local wine, beer, spirits, hot drinks and non-alcoholic drinks are available for a minimum of 12hrs per day. All Inclusive guests also have free use of the safety deposit box.
Information based on previous season and could be subject to change.
Restaurants & Bars
Main Restaurant Buffet
Buffet. Serves breakfast, lunch and dinner with show cooking. Highchairs and microwaves available. Please note that the hotel requests that beach wear is not worn.
Bar Gala
Lobby Bar (open between 6.00pm and 12.00am).
Bar
Pool bar located on the terrace . Serves food.
Please note reservations may be required, a supplement may be payable dependent on board arrangement and information based on previous season and could be subject to change.
Pool Areas
Overview
3 outdoor pools including children's pool (freshwater).
Outdoor freshwater pool. Sunbathing area with sunbeds and parasols.
Outdoor freshwater pool (heated). Sunbathing area with sunbeds and parasols.
Outdoor freshwater children's pool with slides and water dome, spouts.
Towels (refundable deposit).
Please note: a local charge is payable for the use of the sunbed mattresses.
Sports & Leisure
Air conditioned gym with cardio fitness training equipment and stretching zone (min age 16yrs). (Open between 10.00am and 6.00pm).
Games zone with games consoles.
Entertainment
Daily daytime entertainment (available between 01 Jan and 31 Dec) including small team games, family and water-based activities.
Daily evening entertainment (available between 01 Jan and 31 Dec) including bingo, karaoke, live DJ, live music, mini-disco, professional shows and quizzes.
Information based on previous season and could be subject to change.
Children's Facilities
Children's pool
Restaurant with highchairs
Children's club (4-9yrs) - arts and crafts and small team games (open between 11.00am and 1.00pm, 6 days a week, depending on occupancy).
Magic Park (4-12yrs) - soft play area, climbing frame, TV and movie area and slides (Open between 8.30pm and 10.30pm, depending on occupancy).
Please note: the Magic Park is supervised by hotel staff. Parental attendance is required at all times
Spa & Beauty
Natural spa & wellness centre - sauna*, steam room*, Turkish bath* and massage treatments* (min age 16yrs). (Open between 10.00am and 6.00pm).
Beauty treatments available.*
On-site hairdressers.*
Other Facilities
Reception - equipment for hire includes kettle*, motorised scooter*, pushchair* and wheelchair*. Services available include currency exchange* and luggage storage.
Free Wi-Fi is available throughout the hotel.
*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences
Room 0:
Club Alexandre room with Daily Spa Access and Sea View Sole Use
Bathroom containing a bath with shower attachment.
Air conditioning.
Daily room cleaning service
Towel change on request
Club Alexandre rooms receive welcome gift, Club Alexandre bathroom amenities, one entry to the Natural Spa per day (min age 16 years) and Nespresso coffee machine with capsules on arrival.
Bathroom containing a bath with shower attachment.
Air conditioning.
Daily room cleaning service
Towel change on request
Club Alexandre rooms receive welcome gift, Club Alexandre bathroom amenities, one entry to the Natural Spa per day (min age 16 years) and Nespresso coffee machine with capsules on arrival.
Bathroom containing a bath with shower attachment.
Air conditioning.
Daily room cleaning service
Towel change on request
*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences
Playa De Las Americas
As one of Tenerife’s best and busiest resorts, Playa De Las Americas holidays are always a crowd pleaser. Golfing greens, cabaret bars and strolls more scenic than you can believe are just a few of the draws here. To top it all off, nights out here are neon-lit, so get ready for an action-packed pace.
You can beach-hop all day, with half a dozen sandy beauties to choose from. Take a stroll between them or, if you fancy a ride, just jump on the mini-train. Playa De Las Americas beach in the middle of town is the largest, while Playa del Camison’s calm shore makes it ideal for families.
Fun in the waves
Flyboarding, banana boating, parasailing, fly fishing – there’s a world of water sports waiting on a Playa De Las Americas holiday. Plus, you’ve got Siam Park with gravity-defying water slides, a carefully crafted beach and floating market right on your doorstop. No wonder it’s a favourite for Tenerife holidays.
Buzzing nightlife
Playa De Las Americas is famous as an after-dark destination, but it’s not just about clubbing. There’s plenty here for all the family to enjoy too, with child-friendly restaurants and bars, many welcoming live singers in the evenings. But don’t worry, partygoers, there’s plenty for you as well.
With a windsurfing school at Troya Beach, beginners could soon be riding the waves. If you’re in need of speed there are banana boats and jet-skis, or pedalos if you prefer things slower. The water’s clear...
You'll find the super-huge Hard Rock Café right in the heart of the famous Golden Mile. Choose juicy ribs, chicken or pork from the smokehouse menu, or a mouth-watering burger from the Legendary...
Papagayo Beach Club is one of the classiest venues in Tenerife. Sit back and enjoy an al fresco breakfast, leisurely lunch or romantic evening meal on the beachfront as you're cooled by the gentle sea breeze....
My husband and I stayed here recently. On arrival the reception staff were grumpy and did not communicate anything to us other than which floor our room was on and pointed us in the direction of the lifts. The room was clean but a little tired in places. The shower was a nightmare - it went from scalding to freezing and the shower screen door had no seal along the bottom so we had to wedge a towel under it to prevent flooding the bathroom. On our first morning we opted for a cooked breakfast which was cold. Every morning after that we stuck to cereals, toast etc. We were half board but were so put off by the awful breakfast that we chose to eat out every night. The restaurant staff always looked miserable, never said “hello” or “good morning “. The other issue was how close the hotel is to Veronica’s. Loud music til the early hours kept us awake every night. The hotel was clean throughout and a nice area for sunbathing apart from the building work that was going on that was noisy. I wouldn’t class this hotel as 4 star, maybe 3 star. All in all a disappointing stay and we will not stay here again.
Sillysallie1234
Do not waste your money!!!
10 Jul 2024
I’m not one for writing a negative review but I felt I must highlight some things!!
Positives.
Lovely heated main pool which was needed end of may for two young kids 2 and 6.
Clean hotel and maid service was excellent.
Good location
Good drinks I am a gin drinker and Gordon’s was included.
Negatives
Food was awful such a repeated selection every day and had to wait every single time for things. Main things like meat, eggs and once the popular things was gone they was never restocked! Good meat and breakfast items like quassants and desserts. The staff seem really peed off apart from one who seemed to be on the ball. On one occasion my children refused there cereal only for us to discover the milk was off when we tasted it!! Made staff aware and his response was for me to go and tell the chef and put it back!!
Pool area wasn’t cleaned it was all dirty by the loungers and full of stones.
Entertainment was supposed to be 20 minutes mini disco that only lasted 10 minutes which was the same each night. After the disco wasn’t any family friendly stuff on.
The kids club? Well what kids club it was one lady sat up the top arrived 20 mintutes late then was chatting to her photographer friend and not even bothering with my two children. There was a tub of colours and paper on a table ( half in the sun) that’s all. We left after 20 minutes.
On check out being 4 females and one male we needed to shower before the airport. Its male and female rooms. After showing my two girls and mum getting a shower it was my turn….. bang bang bang on the door asking how long I will be!! This was after 30 minutes of the rude female receptionist handing us the key. I mean 4 people to shower and change all in 30 minutes!? Had to rush out as people was waiting outside and she kept banging on the door. I feel at least 15 min each would of been fair! Not 8 minutes!
I would not return to this hotel and I can honestly say this is the worse 4 star I have ever been for food , entertainment and kids club. Do not waste your money if your with children they will be fed up and probably not eat all week! ( no kids section at dinner) nothing to make it fun for the kids apart from the boring 10 min disco.
Gemma H
Overall great holiday (Reception staff lost my 5 stars for service)
24 Jun 2024
This place is absolutely spotless, cleaner's work hard every day and are do friendly. Food was fresh & lots of options, as a fussy eater i could always find something. We were half board so could choose lunch or dinner which suited us perfectly, staff in the restaurant were amazing with my little girl who was only 2. Pool side snacks were good too.
Overall we had a great holiday at this hotel, however our last day was an absolute shambles and we were left feeling very disappointed & upset. At check in we asked if we needed to book an extra night or could we pay extra for late check out... We were told we can have a late check out no problem, when checking out i asked about this just to confirm to be told no there were no rooms available that the hotel was fully booked ( Lies... There were rooms on booking.com) she told me not to worry that we could have a courtesy room for 1 hour before we leave. When later after a day at the pool with a small child and roasting weather we asked for the "courtesy room" we were very rudely told there was none available and we should have booked them a day before & even had the audacity to apologise for the staff member in the morning telling us we would have it. The two men who i spoke with had zero cares that we had a baby who needed cleaned before our journey home. They basically told us to go get washed in the public toilets which i find disgusting. As much as we loved our holiday and stay at gala we will not return due to the way we were made feel on our last day. Customer service was absolutely appalling!! I tried to complain to the hotel but couldn't find anywhere to complain on the hotels website. A bitter end to a first holiday with my little girl.
Sharon H
Really nice
15 Jun 2022
Hotel was spotlessly clean, towels changed daily.
Food plenty of choose, lovely fresh salads. Always hot.
Bit of a queue at pool side bar for drinks, think this would be a lot worse during height of season.
Great location for bars and shops.
Only downside to this hotel was the staff weren’t very friendly, often talking to other members of staff while serving you which I found a bit rude.
Cleaners that cleaned our room were the most friendly.
clairew262022
Playa Olid Suites and Apartments
09 Feb 2022
Superb stay. This is definitely.worthy of at least a 3plus star rating. Couldn’t fault the staff and we will definitely be returning.
The restaurant was spotlessly clean and your tables were cleared immediately after you had finished.
Short 5 minute walk away from other lively bars and restaurants
NickRemington
Great all rounder
07 Sep 2019
Stayed half board in August 2019 in Club Alexandre room on 5th floor. The overall standard of the hotel is very good. It is very clean both inside and outside. The staff are all very friendly and professional on reception, in the restaurant, both front of house and the actual cooking team, the cleaning team and the animation team. The rooms are comfortable and well decorated. The pool area is large and is designed so that there are individual areas offering quiet, chill out or lively experiences. The 2 pools themselves are clean and safe. There are plenty of sunbeds. Yes, people reserve them with towels and if you want a partiular spot, then you need to play the game, but if you are not bothered, there are always spaces. The food was always to a very good standard with plenty of choice. There are live cooking stations and my thanks go to Julio who was always a pleasure to talk to. The cleaning team did a wonderful job - always smiling and with a cheery greeting. The animation team were great and with Flamenco, Belly Dancing, Beatles Tribute Acts, the Three Tenors and gymnastics, the evening entertainment better than many other hotels I have stayed in - that said some of it is just OK but it depends on what you like.So, we had a great time and I have no doubt that if you choose to stay here, so will you. Final tip, check out Dancing Dave at the Lava Bar at the bottom of the road.
susan s
Summer holiday
05 Sep 2019
This hotel was lovely and clean, food was good had a large variety. The only disappointment was the rules concerning the pool you wasn’t allowed inflatables but they sold them in the shop in the hotel and when we asked at reception the answer was they are for the beach even though the guy in the shop said nothing. Also with their card system for all inclusive customers when you wanted a drink at the bar it took so long.
MDG0106
Hotel Gala
05 Jun 2019
Lovely clean, spacious hotel. Room and bathroom good size although would have preferred walk in shower, bathroom a bit dated but clean. Food good but service in Restaurant not always good and some staff miserable, it seemed as though they were under staffed. Outside area was excellent, on different levels and plenty of loungers and seating areas. Very well situated, as you could either walk towards Los Christians or Adeje for miles. Would visit again.
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