Gloria Palace Amadores Thalasso and Hotel

First time at the Gloria after being recommended by friends who go regularly. Massive hotel with 4 blocks of rooms, gym, spa, two pools and large entertainment area. The rooms are well laid out except for some that have a ridiculous glass toilet door and we were warned about those. Staff were friendly and helpful. The restaurant area is very canteen like and very busy at breakfast. We didn't have dinner there so not sure what it's like in the evening. Food was good and plenty of choice. Pool area was very busy and i had to do the early morning towel on a lounger routine which i hate, but you might not get one if you didn't. The lifts have some strange numbering system that is very confusing and to get out onto the coastal path is quite the journey. If you don't get back for 11.30pm the entrance off the coastal path is shut and we had some lung bursting walks up the main road into the front entrance.

Perfectly located hotel close to the Ammadores beach & Puerto Rico town. The views from the infinity pools, restaurant and rooms is absolutely stunning. The sunsets are literally out of this world whilst sat eating your evening meal. Rooms are extra large and very well equipped with sunbeds on your balcony along with table & chairs. The food was really nice although they do serve a lot of fish at nearly every meal time, most of the staff we're lovely and very helpful. The only issue we came across as we was All Inclusive you have to swipe your room card everytime you want a drink at the bar and when you go for lunch/eveing meal as not everybody in the hotel was All Inclusive, this was quite tiresome towards the end of the week, this however will not stop us from returning as over all the holiday was amazing.

Could not fault this hotel in any way. Stayed here for a week in August with my hubby and 14yr old son. Our first visit after being recommended. Food absolute class, fantastic choice throughout the day. Staff so professional could not do enough for you and very attentive to everyone’s needs, friendly polite and happy. Entertainment was cracking something on every night to suit everyone. We done half board but next visit would definitely do all inclusive it’s most definitely worth it. The location is ideal , central to 2 beaches and to shopping centres, bowling , McDonalds. I will most certainly be back .

Overall this is a good hotel. Friendly staff across all services, great standard of food and drinks and close to both beaches with the added benefit from of a lift that takes you down and back to the coastal path. Areas for improvement would include clarity on what and which kiosks is part of the all inclusive. We had several ice-creams and drinks that wasn’t included and received a suprise bill on departure. This is not an issue if you clarify with the bar staff as not all are proactive or remember to tell you. The quality of entertainment isn’t fantastic but the entertainment area has a great atmosphere. All in all 4/5 and I would return.

I stayed here in may 22 was fabulous hotel. Food was great, great selection of everything you will always find something nice to eat. We were all inclusive and highly recommend as cocktails and brands of alcohol included. The room was huge and balcony had sunbeds and table and chairs. Very clean, towels changed every day. Staff at hotel were all amazing. Highly recommend and can’t wait to return.

This is the 4th holiday in this hotel, each time half board, my preference. Obviously I love this hotel as I keep returning, the rooms,service, staff and food are all 1st class. I wouldn't hesitate to recommend it to anyone. The last twice I've been we've been given a voucher for a lunch as we missed the evening meal on arrival.

Our room high up in block 1 had fantastic views over the ocean. It was very spacious & had everything needed for a very relaxing holiday including 2 sunbeds on the balcony and a number of English tv channels including BBC 1 & 2 & ITV. Only downside was air conditioning not very effective. No particular issue with getting in a lift. Hotel is large & takes a bit to get used to where everything is. Like everywhere need to stop people reserving sunbeds by the pool but there was always plenty free. Large choice for breakfast but not everything as hot as could have been. Also reasonable food to buy for lunch if want but most days we bought from supermarket (easiest to walk to by beach in Puerto Rico) & put in the fridge in the room. Hotel has lift down to ocean front walkway to many restaurants in both Puerto Rico & Amadores so fantastically located. We were there 14 nights & ate in 14 different restaurants as so much choice. It is a very steep walk to the Europa Centre. Most shops are inland rather than near the beach but a reasonable walk to.

Stayed for seven nights over Christmas .Christmas dinner was very badly organised and cold, as was the food rest of the week.evening entertainment was terrible all week and lead to us going to bed by ten most nights.the only upside to the whole holiday was room had a lovely balcony and the weather was fabulous

Had looked forward to visiting this complex first impressions were good reception staff excellent and helpful room slightly disappointing it along with the rusty balcony railing could do with a make over however after we were persuaded to go all inclusive by reception the dining was extremely poor school dinners would spring to mind.We tried again the second evening again poor quality food.After that we dined out in near by Puerto Rico. I got speaking to a few other guests some of whom have been frequenting the hotel since it was built,they told me that they had noticed standards have dropped the last two years and they are going to give it a miss next year.On a positive the pools and bars are excellent along with the staff the evening entertainment was enjoyable especially on Christmas night and the Gala dinner on Christmas evening was superb apparently that WAS the standard enjoyed by the all inclusive guest hopefully those standards will return or else the owners will lose more customers than the people I met

Absolutely loved our holiday at Gloria Palace. Lovely hotel, staff were friendly and helpful and the overall experience there was great. Would highly recommend this hotel. It was very good for kids and the staff were great in the kids clubs.

Beautiful hotel in superb location ,large bedrooms with huge comfortable beds with quality linen and pillows. Great food and restaurant, excellent staff and service. I have to give a special message to Heriberto Segura hes happy and smiling from morning until night and his singing and dancing whilst working in the bar is fabulous, he is a real credit to the hotel. We will be back!!!

Great hotel and location. Staff were all amazing and very kind and helpful. Unexpected surprise in my room as it was my birthday and they must’ve known from my passport. Bottle of sparkly and fruit with Happy Birthday message. Always found something to eat in buffet restaurant and outside seating area had stunning views. On last day we were able to extend our room as we had later check out.... made life so much easier. Would definitely recommend this hotel

I have been to this hotel a few times,on this occasion I left disappointed.On arrival the host who checked us in wasn’t very helpful,no eye contact,no smile.The hotel itself is a bit tired and in need off a refresh.The lifts were out off action on our first two days,so had to use the stairs.My main displeasure was the way the receptionist handled my issue with our in room safe,it wouldn’t work,when I complained she said the safe was fine,I was doing something wrong.When the maintenance guy arrived he had to replace the battery and the keypad.So overall I didn’t enjoy my stay and I won’t be back.