Hotel BQ Belvedere

The staff were not friendly, no smiles, no manners. Sat waiting for ages to be served drinks with the evening meal. Bar staff at pool slow and miserable. Food lukewarm and not the best. Not everything had English label so it was guesswork what it was. Food set out in stupid order, cereal, with plates not dishes, in one place, milk miles away. Bread and jam together and butter miles away. Nothing made sense. 6 different milks but all labels in Spanish so no idea which was cows milk, soya, oat, full fat etc. Pizza at the pool was nothing like pizza. Great bus service taking you into Palma Nova, which is a lovely place. No blanket on beds, just one sheet, so it was chilly in the night.

Having read other reviews about poor or undercooked food I was a bit worried. In the past I have mainly stayed in 4* or more so again was a bit worried. However, I was actually impressed! The hotel is very clean and the staff are very friendly and helpful. The pool area is one of the largest I’ve had at a hotel so there were always sun loungers even in the afternoon. Fewer umbrellas but lots of shady areas under trees. Food was better than expected. It is buffet so sometimes not piping hot but was always cooked (and I am very fussy about things not being cooked well!) There was a lot of choice at all meals - sometimes too much so you’d have a very random mix on your plate. I’d say after a week you’d get a bit bored of same breakfast etc but evenings did have different dishes. Poolside pizza etc was very good. Slight queue for pool bar but never waited more than 1-2 minutes as all drinks are from a pump or cocktail pre-made machine. No kettle in room but we brought our own as had 7 month old baby. Hot drinks available from all refreshment bars though. We also paid extra for a fridge in our room. If travelling with baby/ young children the staff were all very friendly and helpful. Main downside for me was noise from other guests. Children running around at 11pm in corridor or a few drunk guests coming back from a trip to Magaluf but it was rare. Also, the beds slide across the floor even if you turn over in bed! We had to put our flip flops under them to stay put. Overall, much better than what I’d expect from a 3* and very good value for money. Would recommend.

Not a bad hotel a bit out the way ,if you go down into the small quite town be prepared for the cardiac steps/ hill there are lots ,great to have curtsies bus into Palma nova beach about 15 mins on bus ,there is quite a bit to do there ,hotel food throughout the day,was great ,fresh fruit pizza chips toasties burgers pasta etc even ice cream help yourself entertainment staff worked very hard keeping you entertained.all staff were friendly and polite ,food in restaurant not bad quite a good variety for a 3* hotel .

We spent a long weekend here and really enjoyed it, the staff clearly work very hard to keep the public areas spotlessly clean. The location is up quite a steep hill from the centre of the resort and the beach at Cala Major which is a good one, try the Caipirinhas at the Kala Kala beach bar, its a hut on the right as you go onto the beach, they're very good and service is friendly. It is not all English perople here with a variety of nationalities staying at both the hotel and the resort. You could stay in the hotel for the food and drink if staying all inclusive no problem, the quality is good and queues not bad at all at either the bar or restaurant. A great idea to have self service for soft drinks and the only downside for us was that the food each day was all becoming a bit similar after 4 days, so a week might have been too much. We got the courtesy bus into Palma Nova which is a bigger resort, the bus was very efficient and not too packed. Would recommend staying here, the animation team worked really hard too with activities during the day and keeping the kids entertained. Didn't see much of the evening entertainment but what we did see was OK. If you venture to the beach you'll have a steep 15-20 minute walk back so don't drink too many cocktails at the beach bars! Watch out for the main pool if you've young kids, its huge but also very deep at 2m

Friendly pleasant staff all around the hotel.Excellent food choices and all well presented.Air con in bedroom best we've had.Transport to Palma Nova great service.They were 13 of us and we always managed to get a sunbed together and a parasol to shade the baby and infant without having to get up at ridiculous hours to put towel down whatever time you went round the pool.