Villa Dolunay Aparthotel

Our very first trip to Turkey , and it didn’t disappoint . Shame I can’t say the same about Villa Dolunay apartments . The rooms are clean but dated , fine for us , we like to get out and about . But the week before we were due to go , I’d read a review saying the beds were hard , I’d recently had a car accident and was experiencing some hip pain . I emailed the property directly asking for at least a couple of extra blankets to pop on the mattress . I’d had no response , so asked Jet2 to email as well . We arrived quite late on the first night , no extra blankets , rock hard bed . Little disappointed that management hadn’t bothered with a simple request . We asked for extra blankets the next day after a shocker of a night . We also noticed neither bed side light worked , not a big deal I hear you say , it is if the bed is jammed up against the window , so one of you has to climb over the other to get out with no light on ! Still hadn’t been fixed when we left . On the second night we thought we were in a 18 to 30s holiday . Next door to Dolunay are three private villas , the one closest had a large group of youngsters having a very loud pool party , until 2.00 am . We had a second dreadful night . We spoke with management and was informed if it happened again they would call the police as noise is not allowed after midnight . Great ! Only this group decided to party neatly all day every day until late . You could argue it’s not the fault of Dolunay , but apparently this is a known party Vila , so I believe people should know , that if you’re going to Dolunay , it may not be as quiet as you think , especially if you’re in room 208 ( overlooks villa ) lastly , we had the odd breakfast and drink at the bar / cafe and a late check out room , the morning of our departure we asked for the bill to be calculated. We went down to reception to settle up , with 15 minutes to go before our transfer , to be told cash only ! We had a bill of £100 with only £50 left in cash . We were told there’s a sign in reception ! So not only do they not provide a little booklet in the room of dos and donts , they assume you’ve read the sign in reception , that actually says “ credit card invalid “ what does that even mean ? We were trying to pay with a debit card . The manager actually told my husband he needed to go to an ATM in town , bearing in mind we were being picked up in 5 mins . I had to ask a lovely couple if they had £ 50 I could have and transfer to their account !