Grand Hotel De La Ville

We stayed at the hotel at the beginning of May and were very impressed with the standard of service we received The room was spacious and extremely clean with a lovely balcony overlooking the garden. All the staff were very professional and polite. The reception staff (Roberto and Rosalisa) were particularly helpful assisting us with a small issue we had and also booking trips. Rosalisa was very helpful in assisting us with booking "The Path of the Gods" walk which we would throughly recommend. Rosalisa even came in early to say good bye to us when we departed.

From first entering to leaving we could not fault any of the staff or fascilities at the hotel. The breakfast and dinner were outstanding and varied every day . Very pleasant outside eating area and roof top pool had lovely views and service

First time in Sorrento with Jet2 and it was a super holiday. Good organisation at Naples Airport and a well-planned transfer to our hotel. We have stayed in this hotel on seven occasions and it just gets better every year. Rooms are good, food was excellent and roof top terrace and pool are brilliant. We are made to feel very welcome by the hard-working, attentive staff-we love it and hope to return next year-ciao!

Cannot fault this hotel. We have stayed in 3 hotels in Sorrento, this one has been the best.All areas are very clean, the staff are all friendly and greet you when they see you.The restaurant has an excellent choice of Starters and Main Course, the menu changes every 3 days. The food was to a very high standard. There is a good choice of wines and the Wine waiter gave good recommendations of local wines. The waiters were very professional, friendly and would ask about your day.The roof top bar has excellent views across the bay and is will worth having a drink whilst enjoying the view.Will definitely return to the Grand Hotel De La ville

Grand Hotel De La Ville is an absolutely beautiful place to stay. All areas of the hotel were maintained to exceptional standards. Reception staff were always polite, friendly and knowledgeable on all aspects of things asked of them. Restaurant staff were exceptional, the food was of excellent quality, cooked to perfection and always served to the highest standards. Breakfast was served in the hotel gardens which was a beautiful setting, fantastic choice everyday, with an abundance of tea and coffee available. Both pool areas were excellent with the terrace pool having beautiful views of mount Vesuvius and the bay to enjoy, bar staff were always polite and professional, and really took pride in all they did as did the restaurant staff. Rooms were very luxurious, beautifully decorated, huge comfortable beds, fantastic shutters in the rooms that when closed made the room completely blacked out giving a perfect night’s sleep for you. Bathrooms beautiful, maid service exceptional spotlessly clean rooms with clean bed linen and fresh towels daily. We had a wonderful stay at this hotel could not fault anything, we really hope to stay here again as we thoroughly enjoyed our stay here and loved Sorrento very much.

Best hotel ever been to with superb food and excellent service fantastic room views and spotless and clean hotel the hotel staff were very friendly and always there to help the food and service was the best we have had

The hotel is well located in a quiet street with little or no passing traffic, and close to the train and bus station and Tasso Square. Also a short walk to the port, via a long staircase. Although there is a lift which costs €1 each way for when your legs complain, but is a little further away from the hotel. It has a lovely pool surrounded on all four sides so is sheltered, and the water is warm. there is also a rooftop spa pool with views across the bay to Vesuvius where you can sit and watch the sunset on an evening. We stayed half board which is not something we usually do preferring to eat out on an evening, but the food is very good, and the staff are among the best we have come across anywhere. The team in the restaurant, Samuele, Enzo, and the rest are all friendly and run like clockwork working very hard to make your stay a good one. Our room had a small balcony and a view over the garden restaurant. The room we stayed in was quite big, with plenty of storage and was comfortable, quiet, and spotlessly clean. For us location is important and this hotel is well placed for everything. Would definitely stay here again.

Wonderful, helpful staff. Warm and friendly staff .Hotel located close to the square. Very convenient to get around. The hotel was well maintained. The only downside was it got quite warm at night but the A/C works only from June in the summer months.

What a fantastic place to stay! Accommodation was excellent, view from roof top pool is stunning and private beach was a real bonus; particularly in Sorrento where there is limited access to the sea. Food was great and ALL the staff were really friendly and nothing was too much trouble for them. Location of hotel is very good with only a short walk to Sorrento centre. Hotel is exactly as described and if this is your price point, then you really cannot go wrong.

We just stayed at the hotel for 10 days in june, it is a little gem of a place. From the outside it looks quite ordinary but dont be fooled inside its clean, welcoming, traditional in character. Bar staff excellent, great cocktails.The dining room is run by Enzo(The Ferrari!! as we called him).All the waiters work really hard and give excellent service alot better than some off the places in town. The evening meal was always of a high standard and a good choice. We were in room 110 which was great, large balcony and nice and peaceful not a great view but that didnt bother us. The staff from reception to the room maids make this hotel a great choice, it is also in a great location to get about, 10mins from train station and 10mins from centre iof the town. I would like to say a big thankyou to The Grand Hotel De La Ville for making our holiday so special.

The public rooms were all marble and beautiful marquetry furniture, the room was the same together with a fabulous fully tiled stunning bathroom and a balcony with expansive views of the bay of Naples and Vesuvius.The staff were wonderful attentive friendly and professional and nothing was too much trouble. The food was very good and the gourmet meal exceptional. In summary a 4 star hotel with 5 star attributes.