Child safeguarding

As a responsible tour operator, we’re aware of our obligation to safeguard children (anyone up to the age of 18) while they’re on holiday with us. As part of this, we’re required to operate a comprehensive policy which governs situations which could arise on holiday, either in or outside our contracted accommodation and not just in properties with childcare facilities.

Our Child Safeguarding Policy details the approach we take to ensure all colleagues have awareness of the subject and that safeguarding concerns or allegations are managed, monitored and tracked until we’ve fulfilled our safeguarding responsibilities.

We firmly believe that it’s always unacceptable for a child to experience any kind of exploitation, abuse or neglect, and acknowledge our duty of care to safeguard children and promote their welfare.

We’re committed to ensuring that a safeguarding framework is in place and that best practice is adopted to meet our responsibilities as a package tour operator.

We have high expectations of our colleagues in terms of their professionalism and behaviour within the work environment. Our Safeguarding Code of Conduct represents good practice in behaviour towards children. Adherence to this code not only protects children, but also colleagues, as there is clarity about expectations and acceptable behaviour.

The Code applies to all colleagues and third parties. All Jet2holidays colleagues have a duty to raise concerns about the behaviour of colleagues or third parties towards children, without prejudice to their own position.