Grand Hotel Park

This hotel was advertised as 4 star when we booked - we received an email from JET2 very close to our holiday date to say it was now 3 star but no offer of any money off! - this hotel was 3 star at BEST. This holiday was a break for my daughter and myself so the hotel was very disappointing. the hotel 'restaurant' was like a canteen! food was below average and the hot drinks were a nightmare to navigate back to our tables . The 'canteen' staff cleared dirty plates and scraped the left overs into dirty buckets on trolleys at our tables!! - disgusting! Our room was dirty....the balcony (that I paid extra for) wasn't cleaned the whole time we were there - in fact had it ever been cleaned, you couldn't go out there with just bare feet! The general service was awful - we had to find our own room on arrival with no offer of any help with our bags. the hotel room did not have any tea or coffee making facilities, the mini bar wasn't all that well stocked but to be honest it was expensive anyway. The pool was nice but we had to queue every morning for sun bed cushions that were absolutely filthy. We had to navigate through the hotel car park to get to reception. The hotel bar had no atmosphere what so ever. I wouldn't stay here again, which is a shame as Dubrovnik is wonderful and Lapad was really nice especially in the evening.

Good hotel, good food, lovely and clean. Downside no music on at night /entertainment also outside bar closed, a problem if you are a smoker. Location was excellent, staff were friendly and helpful. Definitely worth the extra money for the sea view.

lovely hotel nice variety of food friendly staff could do with an update in bedrooms and bathrooms fantastic view of sunset bay. lots of bars and restaurants .close by. a great deal of interesting places to visit

Highly overrated. The staff are lovely but let down by the poor food and dated décor. The food at the pool bar was much better than in the restaurant. The two kids that worked in the pool bar were excellent.

We have stayed at this hotel before but not been for about 5 years. In those 5 years the place seems to have stood still with few improvements and where there has been eg round the pool they are not for the better eg awful painting on the wall and plastic beds round the pool to replace the lovely material ones there before. There were plastic pads to put on the beds but when we were there they were not available as the Spa people told us that they were dirty. We were there 10 days and clearly no attempt to wash them was made in that period. The bedrooms are looking very worn with chips out of the tiles and marks on the wall. The dining room is more like a canteen and is in need of a complete face lift. It is a real shame this hotel seems to be standing still as the location, which was always lovely, has seen some major improvements and additions by way of bars and restaurants since we were last there. Please spend some money on this hotel, if you don't we certainly won't be back.

Good position overlooking sea. Bus stop for Dubrovnik old town within 100 metres. Comfortable rooms and good choice at both breakfast and dinner. Plenty of outside seating and comfortable bar. Lots of cats in vicinity of hotel near the restaurants which we didn't like. Developing promenade in front of hotel so some noise when we were there (June) but should soon be finished.

My one main complaint would have to be the food. Lacking in any real variety. Cannot fault any of the restaurant staff. The waiter we had was very friendly and informative as were all the staff we came into contact with. What a shame little was made of the bar area to encourage more people to stay in the hotel in the evenings. No entertainment that we were aware of during our weeks stay,though l realise there is alot of competition from the nearby restaurants and bars which we too visited.Just a little more effort could improve the rating of this hotel. It's in a very good location ,lovely views over the bay if you have a room facing the sea,easy access to Dubrovnik by a local regular bus service, a nearby beach and as l mentioned before plenty of bars and restaurants.

This was our second stay at this hotel so obviously we had no problems with it. The staff are all friendly and very helpful. One thing I would say as have others is that the meals are good but very repetitive. We couldn't have asked for a better room,there were three of us and there was more than enough room. There are very good sized outdoor and indoor pools. I've noticed in a lot of other reviews people moaning about the lack of parasols didn't bother me in the slightest. There are plenty of restaurants and bars just beside the hotel. I would recommend this hotel and Dubrovnik.

Firstly, ignore the petty negative reviews! ! We stayed 11 nights, hotel spotless, room cleaned every day, air conditioning throughout, staff very friendly. Buffet dinner and breakfast excellent with broad choice . Pool superb however tiled surrounding can do with being hosed down or brushed! Room 403 has terrific view's and very quiet. Hotel would not be a 4* in UK however it's not in the UK! Plenty restaurants and bars within 100 yards, local bus into old town 10 mins.stunning place! Very warm and friendly people. Would recommend this hotel and resort.

We stayed at this hotel from 6th to 13th July, it's a lovely hotel rooms are clean bathrooms of a good standard food is fine too however what lets this hotel down is mainly one thing, the lack of parasols only about twenty for around a hundred loungers, we were told that bad weather had claimed a lot but they had ordered more but in the meantime people are struggling to find shade spoilin their holiday, it's a shame because they have a good swimming pool, my other gripe is a piano bar with no pianist, so technically it's not a piano bar. There are two sofas four easy chairs and the rest are tables and chairs so it's more like a cafe no atmosphere you wouldn't want to linger other than to grab a coffee after dinner it was nearly empty the whole of our visit. The only entertainment was a couple of guys singing in the hotels tavern on an evening but that was repetitive a little tweaking and this would be a four star hotel. However saying all that we had a relaxing break if things improved we would go back and Lapad is a lovely little resort with good links to old town Dubrovnik

Had a great time in Dubrovnik. Would totally recommend. People so friendly and old town beautiful. Hotel Grand Park slightly dated décor but immaculately clean and very central. Had a lovely time and would definitely return.

I found the Grand Park hotel very pleasant to stay in. This is my third time staying at this hotel. Firstly after booking my holiday I emailed the hotel and asked for a room close to ground floor as I have a knee problem and do not like lifts and the staff where more that happy to accommodate. The room was very clean and spacious enough. The maid cleaned on a daily basis and was very pleasant. The location of the hotel was excellent close to all amenities. The staff where more than helpful and most spoke very good English. The food was well presented (not just as hot as I would have liked) but there was a very wide range of choices. The ice cream was exceptional. The only down side to this hotel was that very few people used the hotel bar in the evenings.

The Grand Hotel Park in the Lapad area of Dubrovnik was excellent, with clean rooms, friendly, helpful staff, great breakfasts, with every food you would want and every diet catered for. Although we were on a bed & breakfast basis, other guests told us that the evening meals were very good. The rooms had a safe, hairdryer and complementary toiletries and bathrooms had a good sized power shower. There was a bus every 10-15 mins to Dubrovnik and the bus stop was 2 mins walk from the hotel. There were many restaurants and a few small shops in the vicinty of the hotel. I would definitely stay here again.

This Hotel is in a very good location close to the pebble beach and nice restaurants and bars. Near proximity to the Old Town via bus or walking if you are fit. The hotel is perfect for couples or a party of people not so much for children. The staff are very friendly and helpful and make you feel welcome. We have stayed there twice and thoroughly enjoyed it.