TRH Jardin Del Mar

Have stayed here many times as it’s in a quiet location with amazing views, surrounded by coves but within easy walking distance of Santa Ponsa. It suits me and my family as there are only a few activities at the hotel which we can join in if we wish. There is definitely no daily “forced fun” here, which I like as I prefer to do my own thing. The outdoor pool is lovely but the indoor pool isn’t always open for some reason. Can’t comment on the restaurant as we’ve only ever eaten pizza at the outdoor bar by the pool…The beds are comfy but the sofa beds in the lounges aren’t the best. I would recommend it to anyone who likes a well run but basic hotel

Hotel very clean and tidy, staff friendly. The only problem we had was other people’s behaviour. There was lots of big groups (6 plus) mainly teenagers. There was one group near our balcony who insisted on being very noisy, especially at 4am and knocking on our neighbours door. Another group messing about in pool area, jumping off the fencing onto chairs and breaking them, then leaving all their mess. Think the hotel management could have dealt with things better. But we liked it round the pool area, the pool bar was nice, food great, staff very good.

Very friendly staff always smiling and happy to help,Rooms clean and tidy staff knocked every day to see if we needed anything, Could do with a bit of paint in places but pool areas very nice and very clean, The only negative I could find was not enough plug sockets but we managed, overall a very good trip .

The hotel is situated in our favourite part of Santa Ponsa(quieter) and is very well kept.The reception staff are very efficient,helpful and pleasant, in fact all staff were. Cannot comment on the food as we were room only but the restaurant looked nice.Would go again .Regards Vince 402

We visited these apartments in August 18 (Two couples, and 1 child aged 6) They were clean, had friendly reception staff and very friendly cleaners. If you have an option, book a room with a sea view on a high floor, the views are excellent. The rooms could do with a bit of an update, but this didn't bother us. Some people said they had trouble with the air con, but ours was fine. The kitchenette was tiny, but we didn't cook anything so this didn't bother us. The beds were confortable enough, and noise on a night was minimal (odd group of people being noisy when they passed our room in the corridor late at night (only happend a couple of times, and was for a matter of a few minutes). The pool area was nice and has toddler/small kids area which was for the littler ones, although the main pool starts at 1.5m deep, which could be a problem if you have children that are a bit to old for the small pool and can't swim. Luckily for us our 6 year old can swim, but we always remained in the pool with her as she couldn't touch the bottom and isnt the strongest swimmer yet. Although the advantage of the deeper pool was she did learn how to dive whilst on holiday. The pool bar served drinks and meals/snacks which were reasonably well priced and quite nice. One of the life Guards removed towels from the sun beds if they were unoccupied by 10:30, (which I agree with) HOWEVER this was not consistently done as he seemed to favour certain groups of people and turned a blind eye to them (not sure if they paid him to do that???). This led to sunbeds being 'out of use' until sometimes later 2 pm, which did lead to several arguments which wasn't helpful. Although we never failed to get at least 2 sun beds no matter what time we went down to the pool, (5 of us in the group). The area was lovely, and would recommend Arkles across the road from the hotel for Breakfast, they also do well priced meals too. We also had several good meals at Big Willys, (near the Pharmacy) which were reasonably well priced. Overall would recommend this hotel. Had a lovely stay. Thank you Hotel TRH Jardin del Mar, and if visiting Santa Ponsa again, I would definitely stay here.

Expected better quality for 3 star. Reception staff not helpful and I paid for a superior room but it was far from it. Would not go back. Had to clean the room before I unpacked. Good view. Room was good size but needs to be cleaner and fridge fixed.

The beds were so hard ever time we moved it was like turning over on a slab of concrete The toaster couldn’t be used as the lead was so short there was no where to plug it in The air conditioning in the bedroom didn’t work Every time we flushed the toilet the lid fell off Overall a very poor quality hotel

The hotel is very clean and in a great location. Air conditioning is very poor and is a bit of a deal breaker in terms of returning during peak summer heat. We hired a fan from reception which was a life saver. Rooms are dates but tick all of the boxes. The little kitchenette was a great addition to our holiday. View from balcony was great. Well worth paying extra for sea view. We had a 7th floor room which I would recommend. Staff are very polite and helpful. Hotel location is fabulous. Next to shops and restaurants. Pool bar is great too. Reasonably priced and beautiful views. Pool is great and very clean. Queue for sunbeds in the morning but lifeguard removed towels at 10:30am if people had not returned. Thought this was a great move by hotel staff! I would have five this a five star if not for the air conditioning but that is a huge factor for me personally.

Stayed here for a week with my daughter not the best place. Pool is either a baby pool or 1 that I even had to stand on my tip toes in would not recommend for kids. Rooms are a bit small and out of date my view was trees. We had a load of young Irish kids I would say around us age between 16 - 18 drinking all the time and the noise was terrible they where up all night every night and no one ever seemed to do anything about it. The sun loungers situation is shocking go down at 9am not a bed left only opens at 8 towels on them all and most people don't appear to well after lunch time for them. The bath towels are like hand towels I'm not a tall person but they hardly covered my bum.

we have stayed at this hotel for the last 3 years and we have never been disappointed. It is well situated in Santa Ponsa. We have always found the service and staff excellent. This was our first to with Jet2 and I cannot praise them enough everything was so well organised.

Didn't get off to a great start, I'm arrival at the hotel we were greeted with " your room is ready but it's not what you booked, but it is only for a night" we thought ok a night we can do until we saw the room. It hadi small room with 3 single beda for 4 of us, no kitchen and a small window meaning no balcony. We go back down to reception where they were very rude and insisted that there were no other rooms and it was touch as it was Spanish holidays and they get priority. We were not the only disgruntled guests, 2 families were taxied off to magaluf with their small children and we coukd out that other families had had the same treatment as us. We stood firm at reception and we were eventually given another room with separate bedroom and enough beds with a balcony. We were also told that we would get a free meal for our inconvience, how this would work I do not know as we were half board. It was also a hassle To get things and money out of the safe which are all located in reception and not the rooms To be fair though the rest of the holiday was great and the location couldn't be any better.

Poor rooms, dirty, broken appliances, electrics not safe and tripping out all time, nothing like pictures in website, like taking a time warp back to 1970! Reception staff very rude an dun helpful, food is bland and not great quality. Not a family place to stay, no entertainment at all even though advertised. Would rate this mid range 2 star hotel.

Hotel was clean enough and we had a sea view. Food was not up to our expectations though and not much choice.nice balcony though and swimming pool but unfortunately was too deep for my wife she is only small.

Very nice hotel ideal for families. Two grandchildren had a fantastic time and therefore so did the adults. B and b basis which was very good. The views from the balcony were stunning pool was well kept whole area was very clean and tidy. A brilliant time was had by all.

The location of this accommodation is perfect. Brilliant for kids. Food is poor. Indoor pool was closed. Our room was poorly kept but clean enough. Sun loungers were all gone by 8 on a morning! Life guard needs to concentrate more. Lady on reception was really helpful

This hotel is not a hotel but a self catering apartment block and is set up as such. You do not get maid service or clean towels everyday. Pool is deep, although there is a small children's pool. You have to be down at first light to get a sun bed, even although most lie with towels on them all day but no one uses them, staff should not allow this.