Grand Hotel Capodimonte

We stayed for a week at the end of June with our 2 teenage daughters and had a lovely time. We upgraded our room and it’s kind of essential. The girls didn’t get an upgrade and faced a wall. Not the end of the world as rooms were good size and clean. Location is excellent and an easy 5 mins stroll to main Corso in Sorrento to all the shops, cafes and bars. Like a lot of Italian hotels there’s an old fashioned elegance to the hotel. Pool area fabulous. It’s very peaceful with good waiter service too. Breakfast could do with a bit of an update although there is everything you need for a substantial breakfast ( fruit was amazing) and egg station too - coffee average. Overall great hoteland I would recommend and stay again as long as you upgrade to a sea view room .

This is our second visit to Grand Hotel Capodimonte and we will definitely stay there again. Lovely views from Hotel. Excellent food and drink, we were half board and highly recommend the meals and the breakfast. Comfortable room, nice furnishings.

Firstly, the waiters and waitresses were amazing which is why I havent given a total terrible review however the manager and Jet2 themselves were a disgrace. We went there for our honeymoon and the room was NOT what Jet2 said it would be. Manager actually through his hands up in the air at us and walked away in the end. Offered us 3 different rooms which NONE of them were what we had purchased through Jet2 yet when I said this the manager made out as though we were being fussy! They were either not sea view rooms or they were less standard than what we paid for. Bare in mind we paid £2200 for 4 days holiday so we wanted exactly what we paid for. The hotel manager kept throwing it back in our court to contact Jet2 and that it was nothing to do with them. Jet2 reps were a disgrace and couldnt get hold of anyone on their so called “24 hours emergancy hotline”. The rep finaly offered to meet us on the LAST DAY of our holiday and expected us to stay there until mid day! Disgrace! In fact… I am STILL waiting for Jet2 to come back to me and its been nearly 3 weeks!!!! Our Honeymoon was ruined by this hotel and Jet2 and we will never forget this. 😡 the room was also is a bad state of repair, paint flaking off the walls, marked ceilings, pictures literally fallen off the walls, hotel safe not working and generally not great. Especially for a so called 4+star hotel. I would rate it as a 2/3 star.

Mr & Mrs Allan from Law Village in Scotland had another fabulous stay in Sorrento in the Grand Hotel Capodimonte. This is the nicest most fantastic Hotel we have stayed in Sorrento, it has the most beautiful views and swimming pools and the gardens and grounds are so very clean and pretty. All of the staff are so friendly and helpful and particularly the staff in the dining / restaurants and bar areas.

One of the most amazing hotels we have ever stayed. Built into the side of the cliff on the edge of the town centre but within easy walking distance (even though my husband was on crutches) The whole hotel was amazing and every day we found beautiful areas which we had never seen before. The staff couldn't do enough for you and were very friendly The restaurant had an amazing view over the bay and the food at breakfast was what you would expect but evening meal was beyond our expectations with plenty of choices The pool area had 4 levels and there was plenty of sun loungers Our only complaint is that the mattress on the bed was too hard for us (maybe we are spoiled by our one at home) Try some of the restaurants in the back/side streets too if only for lunch as the food is excellent Be prepared to come back weighing heavier than you went LOL We will definitely go to this hotel again when we visit Sorrento

We highly recommend this hotel and wouldn’t hesitate to go back. Fantastic swimming pools, top class service from all staff who were so helpful pleasant and friendly. Food choice quality and presentation was superb every evening. Lovely comfortable bedroom great air con, great shower too and fresh clean bedding and laundry every day. We loved it all.