Safety at your accommodation

Balcony safety

Many British holidaymakers die or are severely injured every year as a result of inappropriate and risk taking behaviour on balconies, often after having a few drinks or taking drugs. We urge you to stay safe by following this simple guidance:

Cooking - never leave cookers unattended while in use; ensure all cooking appliances are switched off when you leave your accommodation or when you go to bed.

Gas water heaters and appliances - always check that gas appliances are turned off when not in use; never use gas cookers as a form of room heating and always follow the operating instructions provided. Please familiarise yourself with how the appliances work. Indications of a faulty appliance include black marks and stains, lazy orange flames instead of crisp blue ones and excessive condensation in the room. If you have concerns speak to reception or another member of the hotel staff. If you’re unsure don’t use it and ask for assistance.

Never attempt to locate a gas leak yourself or tamper with the gas supply. If you spot any defects or hazards in your holiday accommodation, please ensure that you bring them to the hotelier’s or your customer helper’s attention.

If you smell gas

Bathroom - take care in bathrooms as condensation and water spray can make floors slippery and a bath or floor mat may not be provided; don’t use mains electrical appliances near to water. Take care also with glass shower panes.