Hotel Neptuno

Cannot recommend this hotel enough Great amenities ...always clean....perfect location and friendly staff Not my first stay and wont be my last Rooms are comfortable and always cleaned Had a late flight home and grwat service / courtesy room provided Thank you

One of the best hotels I have ever stayed I. (and I’ve been in hundreds). The very well staff ensure everyone feels happy and enjoys all aspects of the hotel. The furnishings I. All areas are ofthe highest standard and the use of fresh plants and flowers throughout add to its charm. Even fresh flowers are in the bedroom and bathroom - a lovely touch. The location could not be better being central to all emenities of the resort of PDI. I was concerned that being so close to a major entertainment e and shopping centre which goes on until 5.00 a.m. would be noisy,but hotel is so sound proof unnecessary noise is not heard. Food is adequate - breakfast is superb with a great selection of items but the evening dinner is a bit repetative although there is a wide enough choice. I will definitely return next year - if not. Efore!

I stayed in this hotel for 3 nights recently. The staff were all very friendly, check in was easy and I was given a glass of cava on arrival. My room was clean and spacious and staff came to service it daily. Being a woman travelling alone I met many new friends and had a fabulous time. The location is ideal if you want to go out clubbing. Next time I go to GC I will definitely book here again and bring my girlfriend too.

The staff in this hotel were excellent, the rooms were clean and comfortable and the whole atmosphere is friendly and relaxing. The location is very central yet there is no noise at night. The entertainment in the hotel is easy going and fun. The food at the snack bar is freshly cooked and delicious and the service was excellent. can't wait to go again.

Dated hotel, friendly but not luxury or upmarket, could do with a refit, centrally located. The restaurant has a limited menu, not that varied, could definitely do with expanding all their food dishes. Friendly staff, clean, good wifi, basic hotel, if you just want a holiday in the sun and no frills or luxuries.

Lovely hotel staff all great from reception to cleaning staff couldn't fault at all. Hotel spotlessly clean throughout. We were disappointed with our room was 135 very small and looked out onto a wall at least 20 foot tall no English tv channels. Need to be down at pool by 6am if you want a bed we ended up goin to beach everyday. breakfast was good plenty to choose from and eggs and bacon cooked fresh for you were excellent and service with a smile. Only downside is all the ignorant arogent germans who actually took our table twice at breakfast and moved our stuff to another table, Lovely hotel great staff but would not recommend it for English guests. Sorry Neptuno but thankyou to all your friendly staff

Great location, fantastic staff but a little top now and then makes them even better! Food is lovely but the afternoon pool bar food is by far the best! Always worth upgrading to all inclusive. Would definitely recommend this hotel

Good location, very close the the lively yumbo, but at the same time the hotel is quiet for sleeping! The rooms and facilities are excellent facilities. The staff are very friendly and make an effort to build a rapport.

Great hotel for adults (it is an adult only hotel) nice area next to large shopping complex, food & drink great (I was on all inc). Hotel is gender friendly and although not to everyone's taste people were very friendly and helpful all holiday. Staff VERY polite and would always help. Recommend you try it.

Really enjoyed our 11 night stay, would definitely go back The hotel is in a good location. It is also close to a shopping centre so there are plenty of shops, bars & restaurants nearby. The beach is a 10 min walk away with more shops and restaurants there as well Our room looked out onto the road which wasn't the best of views when most rooms had a view overlooking the pool. We experienced some noise when the balcony door was open but it wasn't an issue for us. The room was modern and clean & there was a maid service everyday. The food was excellent. The restaurant was a self service with plenty of choice every day - some foods were cooked while you waited. There was evening entertainment but it wasn't for us The staff at the hotel were very polite & helpful and provided information when needed

We have just spent a week at the hotel. From the minute we arrived to our departure we were looked after and nothing was too much trouble. The whole hotel is extremely clean, the staff are friendly and eager to ensure your holiday is an enjoyable one. Our board basis was all-inclusive and I would choose this option every time where possible. The Hotel Neptuno's food is of excellent quality and there is plenty of choice - not to mention the choice of drinks (non alcoholic and otherwise :) ). I have given the hotel top marks for everything apart from cleanliness. The room is lovely, clean and comfortable. The beds have, what appears to be, new mattresses but they haven't got mattress protectors on them. I have pointed this out on the hotel questionnaire. It is more to my surprise considering on how clean the hotel is overall. There is a large lounge where we watched the England match. It is absolutely lovely but under used. What a pity. It looks like there could be entertainment in there but all the night entertainment was on the Terrace. I can recommend a treatment in the hotel's beauty salon. I has a 45-minute massage which was wonderful. If we'd stayed longer than 7 nights, I would have taken advantage of a further treatment. I cannot fault a thing about the Hotel Neptuno. Despite being very close to the Yumbo Centrum, the rooms are practically sound proof. We've had a wonderful holiday and met some lovely people at the hotel. Looking forward to our next visit and seeing the happy, welcoming Ruben in the hotel lobby. Oh and Nany?? cooking the breakfast.