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Ideal for families, this friendly resort is a peaceful haven set within subtropical gardens, close to the upmarket resort of Meloneras, with plenty of designer shops, cafes and restaurants. The famous sand dunes of Maspalomas are within easy reach if you need a change from the fantastic pool area on offer here. With spacious bungalow style accommodation that is well designed, you will also be ensured of a warm welcome and great service.... More
Please note: a smart dress code may apply and facilities between restaurants and bars may vary. Reservations may be required and a supplement may be payable dependent on board arrangement. Information based on previous season and could be subject to change.
Pool areas
7 outdoor pools including 2 children's pools (freshwater)
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Certified Sustainable Hotel
What do we mean by ‘sustainable’?
An independent organisation has officially certified this hotel as sustainable for meeting the criteria set by the Global Sustainable Tourism Council (GSTC). Here are just a few example practices this hotel has to follow to be certified as sustainable:
Reduce energy, water and waste
Source products locally
Support local communities
Use reusable, returnable and recycled products
We try to review our hotels every three months to make sure this information is up to date. If a hotel has the Certified Sustainable Hotel label, this means that at the time of booking, the hotel has met the GSTC recognised standard.
*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences
Board Basis
Half Board
All Inclusive
The All Inclusive package includes buffet-style breakfast, lunch and dinner in the main restaurant. Snacks are available at selected times between meals for a minimum of 3hrs per day. Local wine, beer, spirits and non-alcoholic drinks are available for a minimum of 12hrs per day until midnight.
Information based on previous season and could be subject to change.
Restaurants & Bars
Buffet Restaurant Suites
Buffet. Serves breakfast, lunch, dinner and snacks. Show cooking at breakfast, dinner and lunch. Highchairs and microwaves available. Please note that the hotel requests that beach wear is not worn and that gentlemen wear long trousers.
Themed Restaurant La Española
A la carte. Serves Spanish cuisine for dinner with show cooking. Located on the poolside (open between 01 Jan and 31 Mar, 01 Nov and 31 Dec). Please note that the hotel requests that beach wear is not worn and that gentlemen wear long trousers.
Bar Hall "Taste"
Lounge bar (open between 10.30am and 11.00pm).
Disco Bar Suites & Villas
Disco bar (open between 6.00pm and 12.00am). Please note that the hotel requests that beach wear is not worn and that gentlemen wear long trousers.
Bar
Pool bar (open between 10.00am and 6.00pm).
Please note reservations may be required, a supplement may be payable dependent on board arrangement and information based on previous season and could be subject to change.
Pool Areas
Overview
7 outdoor pools including 2 children's pools (freshwater). Splash park.
Outdoor freshwater pool (heated). Sunbathing area with sunbeds and parasols. Baby-changing facilities are available. The pool is heated from 01 Nov to 30 Apr.
Outdoor freshwater pool (heated). Sunbathing area with sunbeds and parasols. Baby-changing facilities are available. The pool is heated from 01 Nov to 30 Apr.
Outdoor freshwater pool (heated). Sunbathing area with sunbeds and parasols. The pool is heated from 01 Nov to 30 Apr.
Outdoor freshwater pool (heated). Sunbathing area with sunbeds and parasols. The pool is heated from 01 Nov to 30 Apr.
Outdoor freshwater pool (heated). Sunbathing area with sunbeds and parasols. The pool is heated from 01 Nov to 30 Apr.
Outdoor freshwater children's pool (heated). Sunbathing area with sunbeds and parasols. Baby-changing facilities are available. The pool is heated from 01 Nov to 30 Apr.
Outdoor freshwater children's pool (heated). Sunbathing area with sunbeds and parasols. The pool is heated from 01 Nov to 30 Apr.
Splash park - tipping water bucket, sprinklers, water dome, buckets and spouts. (Open between 10.00am and 6.00pm)
Towels (refundable deposit).
Information based on previous season and could be subject to change.Please note that age, height or weight restrictions may apply for the splash/aqua park.
Sports & Leisure
Gym with cardio fitness training equipment and free weights area (min age 18yrs).
Pool table*, aqua aerobics, darts, petanque, table tennis and yoga.
Entertainment
Daily daytime entertainment (available between 01 Jan and 31 Dec) including racket sports, small team games, team sports, family and water-based activities.
Daily evening entertainment (available between 01 Jan and 31 Dec) including bingo, in-house entertainment shows, karaoke, live music, mini-disco, professional shows and quizzes.
Information based on previous season and could be subject to change.
Children's Facilities
2 children's pools
Restaurant with highchairs
Children's club (4-12yrs) - arts and crafts, small team games, sports, water-based, food-based and drama and music.
Children's playground - adventure play area (age and height restrictions may apply).
Splash park - tipping water bucket, sprinklers, water dome, buckets and spouts. (Open between 10.00am and 6.00pm)
Information based on previous season and could be subject to change.Please note that age, height or weight restrictions may apply for the splash/aqua park.
Spa & Beauty
Beauty treatments available (min age 18yrs).*
Other Facilities
Reception - equipment for hire includes bottle warmer*, fan*, kettle*, motorised scooter*, pushchair* and wheelchair*. Services available include luggage storage.
On-site mini-market.
Free Wi-Fi is available throughout the hotel.
*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences
Guests must be over the age of 16 to stay in the Premium Villa.
*Local charges apply. We endeavour to show you images of the actual room described however, this may not always be possible; actual view and/or room size or layout may vary e.g. you may not see an image of a sea view or garden view in the image but you will have the option of booking your preferred view when selecting your preferences
Maspalomas
Maspalomas, renowned for its natural beauty and swaying palm trees, is located alongside Gran Canaria's famous golden sand dunes. It's fab for families, with attractions like Holiday World and Aqualand Waterpark nearby. And you'll be just a short taxi ride away from busier resorts such as Playa Del Ingles and sophisticated Meloneras.
When it comes to sand, Maspalomas has it in spades. Not only does it come with 6km of golden beach, but it’s also backed onto by 400 hectares of Sahara-style dunes, which you can explore thanks to the handy designated paths.
Food and fashion
If you’re into your fashion, then Maspalomas will be right up your street. The entire resort oozes style, from the chic restaurants that line the seafront to the designer stores in the local shopping malls. This is also where you’ll find some of the island’s most upmarket hotels.
The kids - and you - will have a whale of a time at Aqualand, with a host of fun slides and water chutes to satisfy thrill-seekers and little ones alike. Kids will be entertained in the children's area and...
Upmarket Maspalomas is home to luxury hotels and the biggest golf course in Gran Canaria. It's also got 400 hectares of magnificent golden sand dunes which have wow factor in bucket loads. Follow the paths...
Nature lovers can enjoy a peaceful wander among the trees, shrubs and flowers at this pretty botanical garden. It's home to approximately 50 different species from all over the world, including lots of palms,...
Despite a 2 and a half hour delay at a frozen Birmingham airport, we have no complaints about the flight or the service or the help we received from the assisted travel staff. You will see below that all the areas you have on the list are marked at excellent, but there is one area that is not within the list, which completely ruined the holiday, FOOD.
Whilst I believe we have marked everything fairly, the standard of food at this hotel in 2024 was brilliant, in 2025 it had plummeted to totally unsatisfactory. The food was often warm at best and meat would be chewy or full of gristle. You would often have a plate of food where the meat would be warm and the vegetables cold. Only in our last two evening meals did the standard improve.
Breakfast was no better. I gave up eating cooked breakfast and instead had a bowl of cereal, I knew what I was getting. I love Churros, and on day one made straight for this, only to find they were cold and stale.
Unfortunately, I never managed to find the Jet2 rep, where I would have lodged a complaint. It was a shame because the staff were wonderful and this spread to the bars and the pool and the cleaning staff. The standard of the food did not reflect on the standard of the staff, and the rest of the hotel was wonderful. Therefore, the standard of the food has dragged the overall rating down from what was clearly going to be a 5.
Chris B
Perfect for us
11 Jul 2024
Very friendly and helpful staff, room good, pools good, food very good, superb gardens, very clean and tidy. Our second time, won't be the last!
Karl B
Excellent family holiday
07 Sep 2022
What a fantastic holiday we had at suites and villas! We hadn’t been on holiday for 7 years so we were looking forward to it and we were not disappointed. Everything was great, really impressed with the food. A special mention must go to the Animation team who really made the holiday extra special, the kids loved it and still dance along to the club dance now! I just wish I knew what the song was called so I could download it 🙂
kazcar61
Ok ish
21 Jul 2022
Beautiful landscaping
Food plentiful some ok some not, lukewarm as well
Pool lifeguards are jobs worths and miserable, no adults allowed to use inflatables in the pools which is what you do on holiday.
Rooms need updating/renovating.
I’m not a moaner, I’m providing you with an honest review!
GrandTour61728899251
Dissapointed
12 Apr 2019
Sadly disappointed with hotel. Have stayed 4 times now and gone downhill since refurb in may 19. Food very disappointing compared to previous visits
Restaurant service also disappointing compared to previous stays. Entertainment gone downhill for adults and children. Animation team nowhere near as good as first 2 visits.
Sarah W
Perfect stay
12 Oct 2018
The staff were very friendly and helpful, my mum was poorly one evening and they were so quick to help her, all the way through the holiday they couldn't do enough! The hotel was lovely and clean and the food was very good even for my mum who is a fussy eater....The location was perfect for our needs and the grounds and pool area were really clean and well kept, overall we had a relaxing stay.
mcgrath74182018
Maspalomas Dunas suites and villas
28 Sep 2018
Hotel was nicely set out and clean .Found the rooms not too our taste though as they were small chalet type rooms consisting of a small lounge , bedroom and large bathroom . There was some air conditioning in lounge but not in the bedroom so found sleeping at night very uncomfortable with heat, double bed consisted of two singles pushed together which were on wheels and tended to move when you turned over in the night and were not that comfortable. Overall the rooms were basic but clean and although there was a TV in the lounge good luck if you find any english speaking channels.Although we don't normally watch TV on holiday it would have been nice to catch up on news from home at the end of the day.The Hotel grounds were very pretty and well kept ,maintenance staff were a bit lacking as some of the outside lights near rooms were not working.Swimming pool was very clean but could have done with some maintenance as starting to look old and tired. Sun beds were always available by pool no difficulty obtaining one during the day.Dining ! mixed bag this, food was generally ok not much variety but plenty of it with lots of salad / cheese/cold meats/ fruits always available.Waiters and waitresses very pleasant but found restaurant manager quite rude and not too welcoming to English people (or so it seemed to us) We did find the staff at the sports bar very friendly and helpful though.As for the resort itself , beach is beautiful and spotlessly clean, we found the sand too hot to walk on in bare feet after about 10 am in the mornings till early evenings. If you have children there is a section of the beach for nudist bathers and there is no warning that you are entering a nudist part of the beach. As for dining out in the evening around the resort , restaurants are very expensive with poor quality food and service. For lunch time snacks we found the food ok and reasonably priced.Good selection of shops and supermarkets.Well worth a visit is Palmitos Park which is a short journey by car or public transport.
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INFANTS GO FREE on all holidays and city breaks with Jet2holidays
An infant is a child under 24 months and must be under 24 months on the return date of travel.
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Customers must be aged 18 or over to make a booking.
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Free Child Places Ages
Free child places up to 6 years for All Inclusive and Half Board
Free Child Places are subject to availability and are only applicable on selected accommodation / departure dates / departure points / room types and board basis. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking.
The basic flight fare (including all taxes and non-optional charges), one piece of check-in baggage, accommodation and coach transfers if stated form the ‘FREE’ element of the price.All other ancillary charges on the flight or during the holiday, such as extra legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. Please note, transfers are not included within a Jet2CityBreaks booking.
One Free Child Place is available when there are at least 2 passengers paying the full price. There can only be one Free Child Place per room, or per villa, on the booking. With the exception of villa products, multipleFree Child Places can be booked as long as there are at least 2 passengers paying the full price per child place, each Free Child Place is assigned into a different room and there is availability of Free Child Places. Where a party consists of one adult and two children, one child will be charged the full price applicable to their age and the other child will receive the Free Child Place.
The child age where a Free Child Place would be applicable is displayed on the accommodation description page of the brochure and on our website. The child age on the date of return must not exceed the specified age to be applicable to a Free Child Place.
The full deposit must be paid for the Free Child Place and the deposit will be deducted from the final holiday invoice. This will be displayed at time of booking.If you cancel your holiday there will be a £60 charge payable in respect of the child, in addition to any charges set out in clause 5 of our terms and conditions.
Free Child Places cannot be combined with any other promotions or offers, unless otherwise stated.
Free Child Places are appliable to new bookings only.
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